FIFA has cancelled dozens of 2026 World Cup tickets which were mistakenly given away free after an error on its ticketing website.
The world governing body has admitted that about sixty fans were given free tickets following a “glitch” in its online payment system that left them with complimentary access during the checkout process on May 21st. FIFA said it admitted it incorrectly sold the tickets for “0” and said it contacted the supporters affected to make payment if they wish to proceed with attending the matches.
FIFA said in a statement it apologized for the mistake and any disruption it caused, but assured supporters their ticket reservations have been guaranteed upon payment of the correct value.
The mistake follows several controversies over the organization’s World Cup ticket system, which is already facing legal challenges from state attorneys general for New York and New Jersey regarding alleged violations of consumer protection law.
The glitch was discovered at the same time as the claims made by FIFA president Gianni Infantino that every one of the 104 matches of the expanded 2026 World Cup had sold out. Several matches are still available to buy on FIFA.com ahead of the event, which kicks off next week in Mexico City.
The price of tickets to the 2026 World Cup has been branded extortionate by many fans and is higher than in any previous competition. FIFA has justified the inflated prices, stating that extra income generated would support football development programs worldwide.
FIFA has also created its own reselling website, with ticket resale commissions going to the organization as it attempts to gain further control over its ticket sales.
