UBA Under Fire Over Customer’s Missing N106 Million
The Tony Elumelu-led United Bank for Africa (UBA) is facing serious backlash after a United States-based Nigerian, Ibhahe Hope Ehieribo, ...
Tag: Customer
The Role of Technology in Customer Experience
In today's digital world, customers expect more than ever before. What used to be seen as good service is now ...
How AI Chatbots are Revolutionizing Customer Service
Gone are the days of long phone lines, irritating IVR menus, and impersonal email conversations. Artificial intelligence (AI) is entering ...
Nigerian Insurance Corporation (NDIC) Promises Heritage Bank Customer Refunds Within This Timeline
After Heritage Bank's licence was revoked by the Central Bank of Nigeria, the Nigerian Deposit Insurance Corporation (NDIC) released a ...
Heritage Bank Calms Concerns: Customer Funds Secure, Say Reps
Following the Central Bank of Nigeria's revocation of Heritage Bank's operating license on Monday, the House of Representatives has pledged ...
Hackers Steal Over N523m From Customer’s Account
Alleged internet fraudsters have hacked into the server of an old generation bank and stolen a sum of N523,337,100,00 from ...
