The Federal Airports Authority of Nigeria (FAAN) has launched a major crackdown on extortion and illegal activities by touts at Nigerian airports.
FAAN Managing Director, Mrs. Olubunmi Kuku, announced this during a press briefing in Lagos on Saturday.
Kuku reported receiving numerous complaints about touts harassing and extorting passengers at airports.
She pledged to eliminate these illegal activities and committed to enhancing the travel experience for all passengers.
The FAAN boss announced that Henry Agbebire, the Director of Special Duties, will lead a committee to combat airport criminals.
Kuku also committed to collaborating with all government agencies at the airports to enforce anti-touting and anti-extortion measures.
To support the zero-tolerance policy, she stated that magistrate courts would be established at international airports to speed up the prosecution of offenders.
The task force has been assigned to enforce discipline among airport staff and uphold professionalism at all levels.
Dedicated phone lines and QR codes will be introduced for passengers to provide feedback on their airport experience. All airport staff must display their on-duty cards and name tags for easy identification and accountability.
Last week, FAAN issued a warning against bribes and extortion at airports nationwide, promising travelers a smooth journey during the Eid-el-Kabir holiday.
The Director of Public Affairs and Consumer Protection, Obiageli Orah, stated that security measures have been upgraded to ensure the safety of lives and property, assuring Nigerians of a seamless travel experience.
